I've tried moving the jumpers to a different peg on the mother board, and none of them worked, i've pulled the front off and checked to see if it was connected to the restart button, no problems there.
I don't know, but it might just be that your setup does not support a restart button. Alot of times, big named companies(like Gateway) will make a universal tower case to which they can instal just about anything they want into it to make the customer happy. I got a case a while back that had several buttons on the front, none of which worked. My newest computer came with audio ports on the front, that don't work as my system configuration doesn't support it.
Actually it's a custom built computer. It's just a gateway motherboard. I suppose I could ask the person who use to own it, but I don't know how well that'll work as he is a major druggy. However I know that the headphone and mic, as well as the USB plug-ins in the front don't work either. Yet they are all plugged in as well... The only thing that works is the power button and the CD Drives....as well as the temperature gauge and lights.
The alternative is to instal a second jumper connection in the same place, this removes the reset button from being transmitted through.
You'll have to tell me how to do that one. Without spending any money that is.
Is it possible for you to set the shutdown button to restart your computer? As this would determine whether it is a hardware or software problem which is one step closer to solving it.
I suppose it's possible, but then if something happened, i'd have to use the switch on the back to shut down my comp....and well that would be even worse for the computer. Though for a test to see if it's the restart button or whatever else, it might work...i'll have to test that out.